Our experience and extensive portfolio with the servicing and maintenance management of properties pools and spas for Real Estate Agents, Strata Management and landlords from Dalkeith to Burns Beach and across to the Vines is an area in which we excel. From detailed reporting, pool handovers to tenants, fusion reports, insurance claims, specific tenant/Landlord/Agent Invoicing Pool Condition/Inspection reports, and timely communication of issues we continually look to take the worry away from all parties involved in protecting your investment.

Swimwise offers a variety of different services and products. We are a well-established local business and operating with a firm belief in goodwill and trust. We believe that services offered should always be backed up by experienced, flexible and knowledgeable people, who will always go that extra mile for their customers, your clients.

Our technicians have SPASA (Swimming Pool and Spa Association of Australia) and Royal Life Saving Society certification for Residential & Commercial pools.

When dealing with your company, we operate based on robust and well documented timely communication.

Some of the services we can provide:

Pool Inspection / Condition Reports:

Buying or selling a property? End of tenancy? Pools and Spas are a major component of any property. Just as important as your Structural and Engineering report is the need to have a thorough report for your new pool and all its associated equipment!

Our comprehensive Pool Inspection Reports cover all aspects of your clients’ pools, from skimmer box lids, chemical composition, pool surface quality to all associated equipment including Pumps, Chlorinators, Filters, cleaning equipment, Solar Blanket etc. We provide a detailed account of the pool with pictures and can provide quotations for any required repairs.

Pool Handovers:

Tenants starting a new lease with no previous pool experience. Give us a call!

The training and understanding to ensure good pool care and maintenance knowledge of how the system works for the tenants allows you and your clients to be confident they can safely swim and look after your investment.

Our handover service involves having one of our friendly team members come on-site. Working with your tenant and showing them all they need to know to make sure they can spot warning signs, and swim safely.

Learning about pools can seem daunting at first. The handover service allows extra on-site time for the technician to run through everything the tenant should know to take ownership of the pool or spa. . We cover water testing and analysis to ensure that the tenants are confident the pool is safe to swim in and the equipment is maintained.

Regular Pool and Spa Servicing:

Because it provides ongoing safety and security, our regular servicing is extremely well regarded amongst many of our real estate customers.

Our pool technicians clean the filtration system, conduct a test of the pools water composition, and ensure all equipment is in working order including control adjustments to times and settings based on the season

This service covers:

  • Water Testing – including Ph, Alkalinity, Chlorine, Salt, calcium, stabilizer (sunscreen) and phosphates
  • Cleaning of filters, backwash and rinse
  • Check and clean Salt cell and adjust Chlorinator settings as required (Summer / Winter)
  • Clean skimmer and pump baskets
  • Scoop leaves and debris floating in pool
  • Brush Waterline and steps
  • Check and ensure all equipment are in working order

While servicing your pool, our technicians will note and report any issues that begin to develop with the pool directly to you, the real estate company. We will be able to provide you with money-saving options before little problems become big ones.

One final thing to remember, as a regular service customer, the residential address we service will be eligible for our no-call out fee policy for in-between services.

Service Callouts:

When issues at a property arise, our prompt attendance to access the issue, provide feedback and solutions is our strength. With over 50 years of combined experience in Pool, Spa and Water Quality Management of residential and commercial installations combined with the support of In-house Electrical, Electronic and Mechanical testing and repair facilities we are confident in tackling and resolving any Pool and Spa issue.

Equipment Sales, Repairs, and Installations:

Getting the right equipment for your pool requires factoring each case individually. Don’t be tempted to run on numbers and statistics that may mislead you. Finding the right equipment to suit your requirements is specialized.

Consideration must be given to 3 key factors:

  • Use requirements
    • Heavy or occasional
    • Children
    • Skin conditions or allergies
  • Pool Type:
    • Concrete
    • Fibreglass
    • Vinyl
  • Location:
    • Exposed
    • Shaded
    • Overgrowth and surrounding vegetation

Installing pool equipment is almost an art form. There are various ways to install your equipment. Not all are the same. To ensure the installation of your clients’ equipment, is safe, effective, and sightly, let us do the handy work for you.

From replacing entire systems to retrofitting existing pools to new pool installs. We manage jobs big and small for many real estate companies and their clientele. Let us ensure your pool equipment is sized right, selected for quality, installed with a warranty, and does the job it should.

Work Purchase Order Systems:

Having worked in the industry for over 20 years, we recognise the processes involved in organising Real estate work, maintenance, and inspections. Please feel free to inquiry email. Then, once you have sent through a WPO, we can assign the job to one of our technicians.

Whether you have your own Work Order Software or are using “Bricks and Agent”, Tradify, etc we will modify our documentation and Invoicing to suit your needs.

Our technician will then maintain constant communication with you, coordinate with the tenant and complete the job. We do offer a quoting service but reserve the right to refuse quote requests at our discretion

Please Contact Swimwise if you’re interested in engaging us for real estate-based services. We are a preferred and trusted local pool company and welcome your queries and business.